Help - Intech Credit Union

Frequently Asked Questions
Most Frequently Asked Questions




Who can join Intech Credit Union?
Intech Credit Union’s members traditionally work in the information and communications and technology (ICT) industries. We also welcome their families and friends.

Once a member you remain a member for life, even if you change careers.

How do I become a member?
Contact us to open your membership.

You become a member by being issued with one share which entitles you to one vote as a member of the Credit Union. All members receive one vote and have equal say in the Credit Union.

What is the BSB Number?

Within Australia

BSB: 802-351
Quote this BSB number and your individual membership number to manage your electronic debits and credits within Australia.

Outside Australia
To send and receive money overseas please click here.

What do I do if my VISA Card is lost, stolen or damaged?

1. In the event of loss or theft, report your card to the VISA hotline immediately on 1800 648 027.
2. If your card is lost, stolen or damaged, complete the Replacement VISA application form
3. Print and sign the form
4. Send the form to us via standard mail or fax

How do I change my PIN?
PIN change terminals are available at our branches at St Leonards, Cumberland Forest and Southbank.

Is the credit union as safe as a bank?
Intech Credit Union is supervised by the Australian Prudential Regulation Authority (APRA) – the same Federal government authority that regulates the banks. APRA requires all financial institutions to maintain minimum standards to ensure the security of member's funds.

What ATM's can I access?
Any ATM in Australia.

Can I apply for a loan online?

Yes, click here to apply.

Are there any early loan repayment fees?
With the exception of Fixed Rate Loans, No. You can pay as much as you like above the minimum loan repayment amount and for mortgage loans, you can redraw the amount you are in advance at anytime.
Please note that on certain rate promotions, early repayment penalities may apply.

Do I need to be a member to apply for a loan?
No, however if the loan is approved, you will have to become a member prior to funding.

What is BPAY?

BPAY is an Electronic Bill Payment System which enables to pay all your bills which have a biller code via the Telephone Teller or Internet Banking.

How do I Register for BPAY?
Internet BPAY: Simply request to be registered for Internet Banking by completing the registration form and you will automatically have access to Internet BPAY.

Telephone BPAY: Simply request to be registered by completing the registration form.

Does Intech charge any fees associated with BPAY?
No, at Intech BPAY is a free service for members.

Can't find the answer you're looking for? Please
contact us.

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